INNOVATION AREAS
01
BUSINESS DESIGN
“The core of your business / innermost workings of your business”
Covering:
Profit model, Network, structure and processes
02
OFFERING
“Your products & services”
Covering:
offering features, introducing complementary offerings
03
EXPERIENCE
“The customer-facing interactions between your business & end-users”
Covering:
Channel experience, Brand, Service, Customer Engagement